We all multitask without being aware of it. Every day, countless messages compete for our attention and time. Too often, we give in to these interruptions, which puts us in what I call ‘respond mode.’ In this state of mind, you keep responding to every message you receive. Unless you work in customer service, this harms your productivity. Messages from friends, colleagues, Facebook, Email, News apps, and countless other messages try to fight for your attention. It seems almost impossible to write an email without being interrupted by a WhatsApp message, a colleague who is asking for something, or a phone call.